In Alor Setar, Kedah, guests faced a shocking eviction from a homestay after overstaying past the 12 pm checkout time, captured in a video shared on social media. Belongings, including shoes and food, were tossed out. A guest admitted fault, offering compensation of RM100 to RM200.
The incident sparked social media discussions on ethical treatment, impacting the homestay’s reputation. Authorities are urged to investigate, emphasizing the importance of professionalism in the tourism industry.
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In a shocking incident in Alor Setar, Kedah, a group of guests faced an unexpected turn of events as they were forcefully evicted from a homestay after overstaying past the 12 pm checkout time. The distressing incident unfolded in a video shared on social media, capturing the homestay owner discarding guests’ belongings, including shoes, slippers, bags, and even food purchased by the visitors.
Late Checkout Leads to Dramatic Eviction
The guests, portrayed in a video posted by @AsyrafRosli on X, found themselves scrambling to retrieve their scattered possessions from the homestay’s entrance.
Apology and Offer of Compensation
In the footage, one guest acknowledged the breach of checkout rules, expressing remorse and offering to compensate the homestay owner with a daily fee ranging from RM100 to RM200.
Unprecedented Response Raises Concerns
The incident has ignited a wave of concern and condemnation on social media, prompting discussions about appropriate measures for dealing with late checkouts and the ethical treatment of guests.
Impact on Homestay Reputation
This controversial incident sheds light on the potential consequences of extreme actions taken by accommodation providers, raising questions about customer satisfaction and the impact on the reputation of the homestay in question.
Authorities Investigate
As the video gains traction online, authorities are urged to investigate the incident, ensuring that hospitality establishments adhere to ethical standards and treat guests with respect.
In a tourism landscape that relies heavily on positive experiences, this incident serves as a stark reminder of the importance of maintaining professionalism and guest relations within the industry.